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Education

Re-developed Internet site, defining target audience, testing design concepts with audience, creating information architecture based on user goals/needs, completed usability testing on prototype and migrated to production. Used persona (user centric design) model to envision and capture future states. The user community derived a feature list, which was then prioritised and sorted, forming the blueprint for the Intranet. (Read the article on www.InformIT.com which explains the persona approach used.) Developed an ICT programme structure, guiding senior management through an exercise to build a Results (or Value) Chain for the school. This Results Chain in turn guided the Programme Steering committee in project selection.

Benefits:

• Customer focused Web presence, aligned to target audience
• Blue-print for Intranet and suite of relevant best practice tools
• Programme management structure and benefits tracking framework
• Programme and Project management
• Benefits tracking consultancy
• Web development standards and guidelines

Software and Services:

• Microsoft SharePoint Server
• Apache
• Visio
• OmniGraffle
• Microsoft Office
• Microsoft Project
• Fireworks
• MoveableType